Shipping policy
At Raw Metal Racers, we ship our motorcycle parts from our workshop in the Netherlands to customers around the world.
Processing & Dispatch
Unless otherwise stated on our website or on the product page, orders are shipped within 7 days after placing your order. We usually dispatch orders on Wednesdays and Saturdays.
Estimated Delivery Times
Once your order has been shipped, the following delivery times generally apply:
| Destination | Estimated delivery |
|---|---|
| Netherlands | 1–2 business days |
| Belgium | 1–2 business days |
| Germany | 2–3 business days |
| France | 2–4 business days |
| Italy & Spain | 3–5 business days |
| United Kingdom | 4–6 business days |
| Other destinations | 1-3 weeks |
These are estimated transit times based on PostNL's delivery information and do not include our processing time.
International deliveries may take longer due to customs clearance, public holidays or carrier delays.
Shipping Costs
Shipping within the Netherlands is free!
For international orders, shipping costs are automatically calculated and displayed at checkout before completing your purchase.
Track & Trace
Once your order has been shipped, you will receive a shipping confirmation. Tracking information will be provided when available for your shipment.
Please note that international tracking updates may take some time to appear, especially when a parcel is handed over to a local delivery partner.
It is normal for tracking information to remain unchanged for several days during international transit.
Customs & Import Duties
Orders shipped outside the European Union may be subject to import duties, local taxes or customs handling fees.
Unless explicitly included at checkout, these additional charges are the responsibility of the recipient and are not included in our shipping costs.
Shipping Restrictions
Shipping to certain countries may occasionally be unavailable due to import regulations or carrier restrictions. Please check our website announcements and available shipping options at checkout for the latest information.
Questions or Delivery Issues?
Has your parcel been delayed, arrived damaged or gone missing? Please contact us at info@rawmetalracers.com and we'll be happy to help.
For damaged deliveries, please keep the packaging and take a few photos so we can investigate the issue with the shipping carrier.
- Built to perfection -